This one's just a quick post to warn our customers, friends, and any Drumheller & Area residents about an old phone scam that has now resurfaced.
How it works
- Scammers find your basic contact details through public directories, and call you.
- They claim to be from a tech support company, a computer manufacturer, or from Microsoft.
- You may be asked to perform a series of tasks which will show that you have "infected files". These files are often legitimate files on your machine.
- The scammer walks you through a process to allow them remote access to your machine.
They may then:-
- Attempt to enroll you in a worthless computer maintenance/warranty program.
- Try to gain your credit card information to bill you for phony services — or services you could get elsewhere for free.
- Trick you into compromising your own security with malware that could steal sensitive data, like user names and passwords.
- Or direct you to websites designed to gather your credit card number and other personal information
If you are contacted by anyone claiming to be a representative of the company who manufactured your computer, or an individual who ISN'T from Reality Bytes (or another local tech company with whom you have dealt), DO NOT allow them to access your computer, or give them any payment details.
If you have been contacted by one of these individuals and allowed them to access your machine, bring it in to us for a diagnostic as soon as you can.