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25 Years of Providing Technology Based Solutions

Bad technology experiences double your employee's stress levels.

Let's talk about that.

Who is Reality Bytes?

We are a professional IT business management company. Often this is referred to as a "MSP" or Managed IT Services Provider. Simply put, working with Reality Bytes gives you a team of over 25 IT professionals, networking engineers, and developers/programmers that can assist you to get your business fully setup properly, with a comprehensive & cohesive, and highly secure technology system that is tailored to your business. This saves you time, and saves you money.

What We Do

We are proud to partner with the best and brightest organizations and municipal government bodies in Alberta, helping them elevate their organizations by using technology solutions to the fullest.  Our 25-year track record speaks for itself; we still have more than 80% of our original clients. We diligently work to be more than just a service provider; we become a trusted advisor. We gladly communicate with you regularly, report to you transparently, and work to understand your organization deeply. We help you grow your business by providing not only the solutions, but also remain future focused to what YOUR business needs over the next 5 years.

We love to do things like fix your computers, protect your data, manage your cloud, and more. We can do this in person, but often we do this remotely, so you don't have to worry about us taking up space or interrupting your work. We do this for a fixed monthly fee, so you can budget easily and avoid surprises. A Managed Service Provider is like having your own IT department, but better due to the experts at your fingertips, the time savings obtained, and the cost savings involved.

Intentionally, we act as your one-stop shop for all your technology needs. For the past 25 years, we have helped small businesses grow into medium businesses and medium into large businesses. We are particularly proud of our entrepreneurial clients who have successfully built up their organization over the decades, assisting them when it became time for them to retire, and then now work with the new owners.We are passionate about supporting local business and love giving back to the communities we live in.

Our Proven Process

Critical Thinking Discovery

We use critical thinking discovery as the process of finding new insights and perspectives that can help us solve the challenges your business faces. We happily offer a free 1-hour technology consult for your organization, working with you to understand your goals and challenges, and then provide you with the best solutions for your organization.

Solutions Based on the Unrelenting Pursuit of Excellence

We use critical thinking discovery as the process of finding new insights and perspectives that can help us solve the challenges your business faces. We happily offer a free 1-hour technology consult for your organization, working with you to understand your goals and challenges, and then provide you with the best solutions for your organization.

Provide and Educate with Future Focus in Mind

Provide and educate with future focus in mind means that we not only deliver value in the present, but also prepare our clients for the future by sharing our knowledge and actively work to help them meet their vision.

Our Guarantee

All our work is backed by our Do the Right Thing Guarantee

To our company, Doing the Right Thing means acting with integrity, honesty, and empathy in all that we do. It means standing up for what is right, even when it is difficult or unpopular. It means treating our clients with respect and kindness at all times. It means being true to our values, even when they are challenged or tested. While striving for absolute excellence in our services and products, should we fail to meet expectations, simply let us know, we will always work to do the right thing.

We are ready to help you elevate your business: Call us today to schedule a free technology in business consultation.

Technology Solutions & Services

  • Highly Experienced Technology Management
  • Cybersecurity Experts, Cyber Compliance Experts
  • 24/7 Support, Monitoring, and Management
  • Procurement of Hardware and Software

Communications Solutions

  • Enterprise Class Internet Solutions
  • Telecommunications, Business Phone Systems
  • Website and Cloud Services

Education solutions

  • User Security Training - Human Firewalls
  • Soft Skills, HR Compliance
  • Microsoft E-Training

Nationwide Cross Canada IT Support. Global Partnerships.

Reality Bytes is a proud Millenium Micro member.  Millenium Micro is Canada's largest group of independent I.T. resellers & I.T. business consultants, with over 250 members.

In conjunction with Millenium Micro, we are able to provide services to our clients from coast to coast, all across Canada.

No matter your location.  Reality Bytes has your IT services covered. We're a proud member of the Global TrustX Alliance, including Affinity Group Memberships.

Managed IT Services Contract Customers:

If your business already has a Managed IT Services contract with Reality Bytes that has 24/7/365 support included, we have setup a dedicated support line to get you directly to a technician. Contact your Reality Bytes account representative for more information.

What Our Customers Are Saying

Had them build a custom pc for me. Great customer service, they did the job in a very reasonable time, for a fair price. They went above and beyond to insure that I was satisfied.
Mugen
Got great service and advice on adapter to make my case work with my fan controller. They even had an extra laying around for me to take. Great experience! Will be there again.
Austin Martin
Assisted us with the development of our web platform, and their team does our ongoing server and maintenance on computers. These guys are excellent and really know their stuff
Arms Admin
Have always had a great experience dealing with a Reality Bytes, both in a personal and business capacity. Would highly recommend their services to anyone!
Taylor C
Navtej was exceptionally patient, amiable, and certainly shared his expertise.  We were more than satisfied and impressed.  Many thanks to him and his team!
R. Desrosiers
Amazing service! Malcolm and Brittany went above and beyond to resolve a tricky issue with my desktop. I can't say enough about their professionalism and technical know-how. And, they got me up and running fast! Thank you Malcolm and Brittany!
Terri Lorrain
Getting a new phone can be a bit stressful sometimes but these guys make sure you leave 110% satisfied!!! Reality Bytes has an incredibly helpful group of employees! I always leave this store with a smile on my face.
M. E.